Privacy Policy

Effective Date: 7 June, 2023

At onradar, we are committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your personal information when you use our website and services (collectively referred to as the "Service"). By accessing or using the Service, you consent to the practices outlined in this Policy.

1. Information We Collect
a. Registration Information: When you register for an account, we collect your email, password, and company website. This information is necessary for creating and managing your onradar account.
b. Monitoring Configurations: To set up monitoring configurations, you may provide information such as your website URL, APIs, endpoints, and API credentials. This data is required to monitor the availability and performance of your services.
c. Usage Data: We may collect information about how you access and use the Service, including your IP address, browser type, operating system, and other usage details. This information helps us analyze and improve the performance of our Service.

2. Use of Information
a. Provide and Improve the Service: We use the information we collect to provide and improve the Service, including monitoring and analyzing the uptime and performance of your websites and APIs, delivering relevant notifications and reports, and enhancing the overall user experience.
b. Authentication and Security: Your email and password are used for authentication purposes to secure your onradar account. We utilize JWT for password encryption to ensure the confidentiality of your credentials.
c. Monitoring Configurations: The monitoring configurations you provide, such as website URLs, APIs, endpoints, and API credentials, are used solely for the purpose of monitoring and reporting the status and performance of your services.
d. Communication: We may use your email address or phone number to send you important updates, notifications, and promotional messages related to your onradar account and the Service.

3. Data Sharing and Disclosure
a. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering the Service, including server hosting and cloud infrastructure providers such as DigitalOcean, AWS, and Azure. These providers adhere to industry best practices and have the necessary compliance certifications to ensure the security and privacy of your data.
b. Compliance with Laws: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such disclosure is necessary to protect our rights, users' safety, or the public interest.
c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our website before your personal information becomes subject to a different privacy policy.

4. Data Security
We take data security seriously and implement industry-standard security measures to protect your personal information. This includes encryption, secure storage, and access controls to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.